Emotional intelligence is an art of generating, perceiving and assessing emotions to assist thought;understanding emotions and emotional knowledge; and effectively regulating emotions to promote emotional and intellectual growth.Developing emotional intelligence is not just relevant and critical to those in leadership and management roles.Emotional intelligence is needed in wide spectrum of a profession that demand personal and interpersonal effectiveness, besides ability to work in a dynamic changing and complex environment.Ths book is an endeavor to present the readers with a better...