Including practical guidance and analytical insights, this work reviews the role of information systems in public sector reform. The dicussion of topics is complemented by case studies from the US, UK, Europe and developing countries.

Featuring practical guidance and analytical analysis, this work reviews the role of information systems in public sector reform and includes case studies from USA, UK, Europe and developing countries.

The relationship between technology and development is explored by economists, policy analysts and other experts.

Check out the companion website at www.sagepub.co.uk/heeks

Implementing and Managing eGovernment fills an important gap. It provides comprehensive coverage of the e-government issues faced by managers, consultants and other practitioners.

Richard Heeks draws on international examples to guide readers through crucial e-government management issues such as the management of strategy and projects; data security; quality; people, money and policies, and dealing with political and ethical challenges. The second part of the book focuses on the implementation of...