SPOTLIGHT ON BUSINESS INTELLIGENCE This special focus illustrates how Business Process Management (BPM) and Business Intelligence (BI) are increasingly intertwined. Linking business intelligence and business process management creates stronger operational business intelligence. Users seek more intelligent business process capabilities in order to remain competitive within their fields and industries. BPM vendors realize they need to improve their business processes, rules and event management offerings with greater intelligence or analytics capabilities. THE BUSINESS VALUE OF BPM AND WORKFLOW...
SPOTLIGHT ON BUSINESS INTELLIGENCE This special focus illustrates how Business Process Management (BPM) and Business Intelligence (BI) are increasingl...
Authored by members of WfMC, OMG and other key participants in the development of BPMN 2.0, the BPMN 2.0 Handbook brings together industry thought-leaders and international experts in this space. Exclusive and unique contributions examine a variety of aspects that start with an introduction of what's new in BPMN 2.0, and look closely at interchange, analytics, conformance, optimization, simulation and more from a technical perspective. The authors also address the business imperative for adoption of the standard by examining best practice guidelines, BPMN business strategy and the human...
Authored by members of WfMC, OMG and other key participants in the development of BPMN 2.0, the BPMN 2.0 Handbook brings together industry thought-lea...
The companies whose case studies are featured in this book have proven excellence in their creative and successful deployment of advanced workflow process and business process management concepts. The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements.
The companies whose case studies are featured in this book have proven excellence in their creative and successful deployment of advanced workflow pro...
Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively.
Surendra Reddy points out in his Foreword: "Imagine a fully integrated ACM system layered into the value stream of an enterprise. The customer support team is able to focus on customer needs, with easy access to the entire company's repertoire of knowledge, similar cases, information, and expertise, as if it were a service. To truly accommodate customers, companies must vest real power and...
Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and ...