Everyone who has had to deal with irate, rude, impatient or aggressive people in the workplace will welcome this book. Dealing with Difficult People offers detailed, proven strategies for handling stressful situations calmly and professionally and is an absolute must for anyone who wants to defuse tensions and resolve stressful situations. Discover the root causes of poor communication, learn how to deal with the most common personality conflicts and improve your own people skills so that you work better with others. Completely updated and revised, this international bestseller outlines...

Whenever work is delegated to others, the person responsible for their actions is their supervisor or manager. It doesn't matter whether those individuals have the title of supervisor, foreman / woman, department head, manager, superintendent, executive or CEO - if they're supervising others - they need to know this valuable information. Many are literally thrown into their positions with little or no training. This book is written for those entering a supervisory or management position or are already in the position but are runing into difficulty doing their job properly. Some of the topics...

Dealing with Domestic Violence and Child Abuse is an expose about defective judicial systems that have insufficient laws protecting society against Domestic Violence and Child Abuse. This book is an absolute must for anyone who lives in an abusive relationship, is an observer of one or works with battered women or abused women. Some of the tpics covered are: * How safe is your relationship? * Learn about wife battering and child abuse * Children who witness battering * Emotional and psychological abuse * The Cycle of Violence * Protection orders * Stalkers and date rape

Are you one of the many women who have overpaid their dues in low-pying, low-status jobs as receptionists, clerks and personal assistants? Have you been passed over for a promotion you thought you deserved? And do you wonder "What am I doing wrong?" Designed to help women succeed in business, How Woman Can Advance in Business analyses the tradition of corporate gamesmanship in business management. Cava shows how smart women often make crucial mistakes, only because they don't know the rules of the game and how to play it. Here is tried and true advice on everything you need to get ahead....

This book is an absolute must for anyone facing dismissal or company downsizing; being forced into early retirement; hate their job or simply want a career change. It's also for those thinking of starting their own business. Learn whether you have what it takes to be an entrepreneur.

This book is an absolute must for anyone who has been put in charge of handling the Human Resources function for a company. Many are thrown into this role without adequate training. You will obtain detailed, proven strategies to help you handle the following: * Hire the right employees * Learn employment interview tips * Write job descriptions * Conduct Performance Appraisals * Keep employees motivated * Training and Development * Counselling interviews * Sexual harassment * Discipline problems * Disciplinary interviews * Workplace bullying

Belly laughs for All is an absolute must for anyone who wants to lighten up and have some fun. Everyone loves humour and having a good laugh. Just open this book whenever you feel a pick-me-up is needed or simply want a good laugh. The jokes are slanted towards open-minded adults and are not suitable for children. There are eleven chapters in this book - each discusses a humourous segment of society. For instance there are chapters about: couples, males, females, singles, lawyers, doctors, police, airplane, children, seniors, and even one on blonde jokes. If you enjoy this book, please be...

Everyone loves humour and having a good laugh. Open this book whenever you feel a pick-me-up is needed or simply want a good laugh. The jokes are slanted at open-minded adults and are not suitable for children. There are thirteen chapters in the book - each one discussing humourours things about a segment of society such as: animals, food, religious, at work, genie, is that right?, miscellaneous, history, letters, bar jokes, high technology, rules for living and on the serious side. Belly Laughs is an absolute must for eveyone who wants to leighten up and have some fun.

Everyone loves humour and having a good laugh. Just open this book whenever you feel a pick-me-up is need or simply want a good laugh. The jokes are slanted towards open-minded adults and are not suitable for children. There are twelve chapters in this book - each one discusses a humourous segment of society. Chapters are about: couples, males, females, singles, lawyers, doctors, emergency services, airplane, children, seniors, blondes and miscellaneous. Belly Laughs for All is an absolute must for anyone who wants to lighten up and have some fun. If you enjoy this book, please be sure to...