This book presents a socio-technical view of strategic information systems issues such as enterprise systems implementation and management, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studies documenting experiences of utilizing enterprise systems and e-government initiatives in organizations and government agencies from Asia-Pacific countries such as Australia, India, Singapore, and South Korea. The book provides regional (Asia-Pacific) coverage highlighting empirical case studies -- involving both private and public...

- Integrated approach to KM (versus existing partial approaches)
- Comprehensive and systematic coverage (not seen before)
- Rigor (sound theoretical and empirical approaches)
- Objective picture (versus existing "anecdotal" stories)

The spread of knowledge is a significant consequence of the process of globalization. Knowledge is used to tackle very diverse issues such as development challenges in emerging markets or the perplexity of corporate decision-makers in the business world. The creation and proper governance of actionable knowledge and intellectual capital have become key preconditions for sustained societal and corporate competitiveness in an era of rapid globalization, presenting new opportunities and challenges for policy makers, business leaders, managers and employees in both public and private sector...

This book provides organizational and managerial views on adopting emerging technologies for organizational transformation. The variety of issues and technologies covered in this book includes Radio Frequency Identification Technology (RFID); Enterprise Systems and Inter-Organizational Systems (IOS); Knowledge Management (KM); E-Business and E-Government initiatives. Eleven in-depth case studies documenting experiences and lessons learned in organizations and government agencies from the Asia Pacific region such as China, India, Malaysia, and Singapore are presented.

Contains papers that provide insights into the knowledge management practices within organizations and discuss issues related to knowledge management competencies and professionalism. This book is suitable for information and knowledge professionals and for both graduate and undergraduate students.

This book brings together the theories of knowledge management and communication to examine the goals, functions and effects of knowledge management on journalism, public relations, and advertising. Through numerous case studies, it investigates the critical inter-relationships between communication and knowledge creation in theory and practice. It also examines the dynamics of knowledge transfer, tacit knowledge, and the challenges of harnessing, transferring, and sharing tacit knowledge. It offers new insights into knowledge transfer and provides practical recommendations to organizations,...

Networked and interconnected world, improving communication, collaboration and knowledge sharing between people and organization is very important. This book provides an insight into knowledge management practices and their applications to a wide range of complex issues.

Based on cases studied by researchers and practical experiences of personnel involved in innovation at public or private institutions, this book discusses the policy framework in Europe and Japan, the role for universities due to intellectual property reform or technology transfer promotion, and the challenges for firms in terms of licensing.

Knowledge Management Initiatives in Singapore is the first book that provides descriptive analyses of the award-winning knowledge management initiatives undertaken by the public sector organisations in Singapore. It features 12 organisations honoured for their outstanding efforts to understand and implement knowledge management, not only to enhance tactical efficiency and effectiveness but also to plan for strategic opportunities in the dynamic environment. Based on these successful case studies, the book provides a comprehensive overview and approach for organisations to understand how to...