Managing Strategic Enterprise Systems and E-Government Initiatives in Asia: A Casebook

ISBN-13: 9789812389077 / Angielski / Miękka / 2004 / 180 str.

Ling Pan Shan; Pan Shan Ling

Opis

This book presents a socio-technical view of strategic information systems issues such as enterprise systems implementation and management, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studies documenting experiences of utilizing enterprise systems and e-government initiatives in organizations and government agencies from Asia-Pacific countries such as Australia, India, Singapore, and South Korea. The book provides regional (Asia-Pacific) coverage highlighting empirical case studies -- involving both private and public organizations -- of strategic information systems practices covering both the developed and developing economies. These indepth, well-written case materials will be helpful to organizations and government agencies planning to implement enterprise systems and e-government initiatives. These cases can also be beneficial to classroom teaching and discussions.