Measureable, data driven outcomes are not the only indicators of success in today's multicultural and globalized workforce. How employees interact with their colleagues and customers is also a significant factor in their career development.

Luciara Nardon draws on her extensive research and international experience to guide employees and managers through the ambiguous and uncertain waters of today's multicultural workplace. Each intercultural encounter is unique, involving different people, contexts, dynamics, and actions which general cultural protocols are unable to address. In...

Canada's big six banks weathered the 2008 financial crisis very well. Their adherence to tried and tested twentieth-century products and services made them a safe harbour in the financial storm. However, as the modern global information economy continues to develop, the banks must confront their innovation crisis, or they will fail.

In Stumbling Giants, Patricia Meredith and James L. Darroch embark on an audacious and startling examination of Canada's big banks. With banks earning forty percent return on equity from traditional retail banking, pressure from investors with...

Whether we are checking emails, following friends on Facebook and Twitter, catching up on gossip from TMZ, planning holidays on TripAdvisor, arranging dates on Match.com, watching videos on Youtube, or simply browsing for deals on Amazon, the internet pervades our professional and personal environments. The internet has revolutionized our lives, but at what cost?

In The Internet Trap, Ashesh Mukherjee uses the latest research in consumer psychology to highlight five hidden costs of living online: too many temptations, too much information, too much customization, too many...

Intrapreneurship provides an engaging guide for both managers and employees on how to direct the flow of ideas and foster a culture of entrepreneurship within their company's existing structure.