In business, some problems are so complex, intractable and threatening to organizations--or entire industries--that they are best described as "wicked." These problems appear to be unsolvable and they render traditional analytical tools of strategy virtually impotent.
Wicked Strategies offers a comprehensive framework for identifying, responding to and profiting from wicked problems. John C. Camillus, drawing on detailed, real-life examples from companies across the globe, has skillfully woven together the analytical techniques, processes and organizational designs that will...
In business, some problems are so complex, intractable and threatening to organizations--or entire industries--that they are best described as "wic...
Canada's future prosperity is of utmost concern to citizens, industry leaders and policy makers. Using original public opinion research from EKOS, Redesigning Work argues that improving people's jobs and workplaces can unlock the potential to strengthen Canada's economy and improve the well-being of Canadians.
Graham Lowe and Frank Graves are two of Canada's leading experts on work and public opinion. In Redesigning Work the authors provide a blueprint for the future of work in Canada by identifying practical ways to make work more motivating, rewarding and productive....
Canada's future prosperity is of utmost concern to citizens, industry leaders and policy makers. Using original public opinion research from EKOS, ...
Most organizations spend much of their effort on the start of the value creation process: namely, creating a strategy, developing new products or services, and analyzing the market. They pay a lot less attention to the end: the crucial "last mile" where consumers come to their website, store, or sales representatives and make a choice.
In The Last Mile, Dilip Soman shows how to use insights from behavioral science in order to close that gap. Beginning with an introduction to the last mile problem and the concept of choice architecture, the book takes a deep dive into the...
Most organizations spend much of their effort on the start of the value creation process: namely, creating a strategy, developing new products or s...
The 2008 financial crisis rippled across the globe and triggered a worldwide recession. Unlike the American banking system which experienced massive losses, takeovers, and taxpayer funded bailouts, Canada s banking system withstood the crisis relatively well and maintained its liquidity and profitability. The divergence in the two banking systems can be traced to their distinct institutional and political histories.
From Wall Street to Bay Street is the first book for a lay audience to tackle the similarities and differences between the financial systems of Canada and the...
The 2008 financial crisis rippled across the globe and triggered a worldwide recession. Unlike the American banking system which experienced massiv...
A perfect storm of factors are brewing that will redefine dependent care in the coming decades. Delayed marriage and parenthood, longer life-spans, lower birthrates, and the health policy shift to informal caregiving have drastically increased the number of employees whose mental and physical health suffers due to an inability to balance work, childcare, and eldercare. Employers also feel the pinch as this inability to balance a myriad of demands is negatively impacting their bottom line.
Something's Got to Give is a comprehensive overview of the challenges faced by employees...
A perfect storm of factors are brewing that will redefine dependent care in the coming decades. Delayed marriage and parenthood, longer life-spans,...
In the new knowledge economy, traditional modes of thinking are no longer effective. Compartmentalizing problems and solutions and assuming everything can be solved with the right formula can no longer keep pace with the radical changes occurring daily in the modern business world.
It's Not Complicated offers a paradigm shift for business professionals looking for simplified solutions to complex problems. In his straightforward and highly engaging style, Rick Nason introduces the principles of -complexity thinking- which empower managers to understand, correlate, and explain...
In the new knowledge economy, traditional modes of thinking are no longer effective. Compartmentalizing problems and solutions and assuming everyth...
Can you imagine a choreographer only training one dancer to lead while his or her partner sits in the lobby staring at the wall? Yet we do this all the time in organizations. Half the partnership is missing.
Leadership is Half the Story introduces the first model to seamlessly integrate leadership, followership, and partnerships. This research-backed, field-tested book contributes many new ideas and practical advice for everyone in an organization - from CEO to HR director to front-line manager to consultant.
All of us lead, not just those with the formal title. All of...
Can you imagine a choreographer only training one dancer to lead while his or her partner sits in the lobby staring at the wall? Yet we do this all...
Measureable, data driven outcomes are not the only indicators of success in today's multicultural and globalized workforce. How employees interact with their colleagues and customers is also a significant factor in their career development.
Luciara Nardon draws on her extensive research and international experience to guide employees and managers through the ambiguous and uncertain waters of today's multicultural workplace. Each intercultural encounter is unique, involving different people, contexts, dynamics, and actions which general cultural protocols are unable to address. In...
Measureable, data driven outcomes are not the only indicators of success in today's multicultural and globalized workforce. How employees interact ...
Canada's big six banks weathered the 2008 financial crisis very well. Their adherence to tried and tested twentieth-century products and services made them a safe harbour in the financial storm. However, as the modern global information economy continues to develop, the banks must confront their innovation crisis, or they will fail.
In Stumbling Giants, Patricia Meredith and James L. Darroch embark on an audacious and startling examination of Canada's big banks. With banks earning forty percent return on equity from traditional retail banking, pressure from investors with...
Canada's big six banks weathered the 2008 financial crisis very well. Their adherence to tried and tested twentieth-century products and services m...
Whether we are checking emails, following friends on Facebook and Twitter, catching up on gossip from TMZ, planning holidays on TripAdvisor, arranging dates on Match.com, watching videos on Youtube, or simply browsing for deals on Amazon, the internet pervades our professional and personal environments. The internet has revolutionized our lives, but at what cost?
In The Internet Trap, Ashesh Mukherjee uses the latest research in consumer psychology to highlight five hidden costs of living online: too many temptations, too much information, too much customization, too many...
Whether we are checking emails, following friends on Facebook and Twitter, catching up on gossip from TMZ, planning holidays on TripAdvisor, arrang...
