This work looks at new directions in human resource management. It covers such topics as: customer feedback as a critical performance dimension; accountability in human resources management; ergonomic training and organizational stress; and more.

This work looks at new directions in human resource management. It covers such topics as: customer feedback as a critical performance dimension; accountability in human resources management; ergonomic training and organizational stress; and more."

Mark Twain, the great American writer, once stated that synergy is the bonus achieved when things work together harmoniously. Organizations in the twenty-first century are driven by a need to achieve synergy for all of their various processes, and organizational structures such as teams have become one of the major ways to do so. Thus, the fourth volume of "Research in Management" is devoted to highlighting conceptual frameworks and research investigations which elucidate factors related to effective team processes and those which may, in fact, hinder effectiveness.

Mark Twain, the great American writer, once stated that synergy is the bonus achieved when things work together harmoniously. Organizations in the twenty-first century are driven by a need to achieve synergy for all of their various processes, and organizational structures such as teams have become one of the major ways to do so. Thus, the fourth volume of "Research in Management" is devoted to highlighting conceptual frameworks and research investigations which elucidate factors related to effective team processes and those which may, in fact, hinder effectiveness.

This book is a valuable one for teacher educators and teacher education programs in the United States and Europe, since it is organized around numerous data sources. It contains national and international adaptations of the ABC's of Cultural Understanding and Communication. Authors for this book represent many languages and cultures and know, first hand, the socially constructed issues related to language, culture, and ethnicity. This book promises to make a significant contribution to preparing teachers to work with families and children. It should be read by all teacher educators as well as...

This book is a valuable one for teacher educators and teacher education programs in the United States and Europe, since it is organized around numerous data sources. It contains national and international adaptations of the ABC's of Cultural Understanding and Communication. Authors for this book represent many languages and cultures and know, first hand, the socially constructed issues related to language, culture, and ethnicity. This book promises to make a significant contribution to preparing teachers to work with families and children. It should be read by all teacher educators as well as...

Power and influence are key processes in organizations, and anyone wanting to learn how to lead or manage organizations effectively must first understand the dynamics associated with such processes. One interesting but not surprising fact about knowledge in this area is that scientific theory and empirical research are not new, having first appeared about 50 years ago. However, the rate of knowledge advancement in this domain has not been rapid, and there is still much to learn about organizational power and influence processes. Thus, this fifth volume in Research in Management is devoted to...

This text features essays that address the topic of equivalence in measurement. Among the issues covered are: perceptions of organizational politics in the USA and the Middle East; the importance of measurement equivalence in transnational research; and Alpha, Beta and Gamma change.

A volume in Research in Management (Sponsored by the Southern Management Association) Series Editors Linda L. Neider and Chester A. Schriesheim, University of Miami Affect and Emotion includes a variety of chapters by some of the most prominent scholars in the area of emotions and leadership, as well as chapters by rising stars. These chapters chart the direction of future research in affect and leadership in four main areas. First, several of these chapters make a convincing argument that leaders use emotional labor and other forms of emotional displays to influence followers and team...