A guide to the dominant theories influencing management practice in the late 20th century. It explains how some organizations have taken these ideas on board and incorporated them in their strategies in order to survive in intensively competitive climate. It looks at: Total quality management; Benchmarking; Customer service; and others.
A guide to the dominant theories influencing management practice in the late 20th century. It explains how some organizations have taken these ideas o...
From the people who work exclusively from home to the portable manager with no fixed site, the need to communicate is paramount. Mike Johnson's candid appraisal of teleworking looks at the key benefits: for the individual it provides the opportunity to work from home; for the company it provides major savings on costs. The down side is the lack of human contact and the anxiety of employees who work away from the centre of things. Through the extensive use of case studies, interviews and real-life examples from the people involved, Johnson steers a common-sense course through the consultants'...
From the people who work exclusively from home to the portable manager with no fixed site, the need to communicate is paramount. Mike Johnson's candid...
