This text addresses some of the most persistent problems faced by IT managers which undermine their power and influence in their organizations and which prevent them from obtaining a seat on the board of directors. It deals directly with the IT stereotype and offers advice on how to survive and then thrive despite the odds being stacked against the IT manager. Divided into four parts, it begins by placing the IT stereotype in context, and proceeds to challenge the IT person's habitual behaviours of the past, and present ways of rethinking IT services, before concluding with how managers can...

'Making IT Count: from strategy to implementation' focuses on the practical elements of delivering Information Technology strategy. Studies regularly show that over half of Information Technology strategies are never implemented, or are unsuccessful in delivering the desired results, and that a significant percentage of strategies implemented were never in the original plans. The linkage between strategy development and delivery needs a very clear focus; this is the key topic that the authors address. The book highlights eight major fallacies in managing IT, and eighteen better practices. It...

The Project Manager's Toolkit provides a quick reference check-list approach to drive an IT development project as well as solve issues that arise in the process. It can be used proactively to set a project on the right course and reactively for solutions to problems. This text helps identify what needs doing next on an IT project, provides quick reference to-do lists for use throughout the life cycle of an IT project, and answers the need for material that can be used to quality-check project deliverables.