"THE BRIEFCASE BOOKS SERIES"

Now translated into nine languages This reader-friendly, icon-rich series is must reading for all managers at every level.

All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.

Six Sigma--one of the hottest topics in today's manufacturing circles--is a statistical concept that characterizes...