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This book provides a holistic overview of the major advances that have been made in the context of Service Science with a focus on IT-enabled services. To address challenges in collaborative, social-centric, ad-hoc, dynamic and open environments, the book studies IT-enabled service systems from two distinct but complementary research perspectives: service engineering and service computing. From a service engineering view, the book shows how to apply a systemic approach to tackle social problems from holistic and multi-disciplinary perspectives by focusing on service systems and developing a...

The success of the World Wide Web depends on the ability of users to store, p- cess and retrieve digital information regardless of distance boundaries, languages and domains of knowledge. The universality and ?exibility of the World Wide Web have also enabled the rapid growth of a variety of new services and applications based on human-machine interaction. The semantics of exchanged information and services should be useful not only for human to human communications, but also in that machines would be able to understand and automatically process web content. Semanticsgive well-de?nedmeaningto...

The success of the World Wide Web depends on the ability of users to store, p- cess and retrieve digital information regardless of distance boundaries, languages and domains of knowledge. The universality and ?exibility of the World Wide Web have also enabled the rapid growth of a variety of new services and applications based on human-machine interaction. The semantics of exchanged information and services should be useful not only for human to human communications, but also in that machines would be able to understand and automatically process web content. Semanticsgive well-de?nedmeaningto...

Richard Chbeir, Youakim Badr, Ajith Abraham, and Aboul-Ella Hassanien Abstract As the Web continues to grow and evolve, more and more data are becoming available. Particularly, multimedia and XML-based data are produced regularly and in increasing way in our daily digital activities, and their retrieval and access must be explored and studied in this emergent web-based era. This book provides reviews of the cutting-edge technologies and insights of various topics related to XML-based and multimedia information access and retrieval under the umbrella of Web Intelligence and reporting how...

Richard Chbeir, Youakim Badr, Ajith Abraham, and Aboul-Ella Hassanien Abstract As the Web continues to grow and evolve, more and more data are becoming available. Particularly, multimedia and XML-based data are produced regularly and in increasing way in our daily digital activities, and their retrieval and access must be explored and studied in this emergent web-based era. This book provides reviews of the cutting-edge technologies and insights of various topics related to XML-based and multimedia information access and retrieval under the umbrella of Web Intelligence and reporting how...