Wyniki wyszukiwania:

The Changing Role of Health Care Managers

A valuable guide that helps health care managers redefine their responsibilities so they can function more effectively in this dramatically evolving industry. The authors identify and describe the ten key role shifts
that are part of making the transition to a new, more dynamic style of leadership. Filled with questionnaires and step-by-step guidelines, this hands-on tool offers sound insights and nuts-and-bolts advice.

Designed for department directors, physician chiefs, product and service line managers, improvement team leaders and facilitators, administrators, and trainers, this book is a practical guide to managing for continuous improvement in clinical and service processes. Part I lays out the concept of continuous quality improvement, the customer-driven management model and an exploration of the manager's role in quality improvement. Part II explores customer-driven management and process improvement--two models that build data-driven self-correction into daily management routines. Part III presents...