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The increasing importance of the Internet means that a person should be able to access Web services also when not sitting in front of a computer. Technically, it has been possible to access the Internet on a mobile phone since mid-1990s, but the mobile browsing experience has often been cumbersome for ordinary people. Understanding the user needs in different use contexts is the key in improving the user experience and thereby popularizing device independent access to Internet. In her dissertation research, Virpi Roto has interviewed users of mobile browsers in several countries, and...