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Governments these days often boast about the efficiency of their electronic systems. Information communication technologies (ICTs) apparently allow public service to become cheaper, faster and more democratic. E-government has become another buzzword, the shining future of the public realm. Critics claim, however, that ICTs' potential for democratic renewal is hampered by ancient assumptions of how governments should function. But which viewpoint is nearer the truth?

In this original and insightful volume, Vincent Homburg demonstrates how the use, form and impact of...

Clearly written with a mix of theory and practice, this text explores the ways ICTs are used from both a socio-political and a technological perspective. A perfect textbook for students of public administration, political science and policy science.