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This book contains specific recommendations by world renowned experts for boosting productivity through quality and employee management techniques. It provides new understanding, backed by the experiences of close to two dozen major firms, of the day-to-day policies and practices that contribute to business success. The contributors, representing a broad cross-section of American and Japanese business and industry, provide guidelines for developing and implementing successful productivity improvement programs including creating awareness, measuring inputs and outputs, and follow-up. They...

Major topics addressed include the global competitive challenge, human resource strategies, information systems and automation, productivity, quality, manufacturing technologies, and managerial strategy. Although this collection emphasizes the role of science and technology in enhancing the competitive position, the editors and participants point out that science and technology are not the only requisites to achieving quality increases in productivity; the presentations do not fail to recognize the importance of the interpersonal or humanistic element in the managerial process. Many of the...