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Based on extensive interviews with workers in four different industries, this book takes us behind the statistics of the economic collapse and into the lives of Americans who are struggling to make ends meet and support their families.

Tom Juravich combines oral history with social and economic analysis to provide a vivid account of the multiple challenges presented in today's workplaces.

At a Verizon call center in Andover, Massachusetts, customer service reps find themselves overwhelmed by the pace of work and the constant monitoring. They describe a daily routine marked by...

Over the past two centuries, Massachusetts workers have fought for many important advances that would later be enjoyed by other Americans. The right to organize, restrictions on work hours and child labor, and workers' compensation were all pioneered in the Commonwealth. From the 1825 strike of Boston carpenters for a ten-hour day to recent victories in hospitals and universities, Massachusetts workers and their unions have been in the forefront of the battle for dignity and justice.

This book tells their story. In eighteen chapters, beginning with the first industrial workers in the...