wyszukanych pozycji: 9
Dynamic Contact Centers with Impatient Customers and Retrials
ISBN: 9783836496339 / Angielski / Miękka / 2008 / 268 str. Termin realizacji zamówienia: ok. 10-14 dni roboczych. The focus of this book is on the management of dynamic inbound contact centers with impatient customers and retrials. we consider contact centers with both homogeneous and heterogeneous customers and agents. The term dynamic refers to the processes in a contact center in two ways. Firstly, these processes are random and secondly they depend on the time of the day and the day of the week. The processes are the successive arrivals of customers to the contact center, the consecutive services by agents, and the successive abandonments and retrials of customers. In order to consider both aspects...
The focus of this book is on the management of dynamic inbound contact centers with impatient customers and retrials. we consider contact centers with...
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cena:
364,98 zł |
Die Einführung Des Zeitlohnes in Den Instandsetzungswerken Elektrischer Maschinen Und Anderen Kleinbetrieben
ISBN: 9783112301548 / Niemiecki / Twarda / 1956 / 53 str. Termin realizacji zamówienia: ok. 22 dni roboczych. |
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cena:
482,57 zł |
Cuba
ISBN: 9781610690119 / Angielski / Twarda / 2013 / 596 str. Termin realizacji zamówienia: ok. 30 dni roboczych. In this era of ever-increasing globalization and communication across national borders, Cuba remains an isolated island oddly out of step with the rest of the world. And yet, Cuba is beginning to evolve via the important if still insufficient changes instituted by Raul Castro, who became president in 2008. This book supplies a uniquely independent, accurate, and critical perspective in order to evaluate these changes in the context of the island's rich and complex history and culture. Organized into seven topical chapters that address geography, history, politics and government, economics,... In this era of ever-increasing globalization and communication across national borders, Cuba remains an isolated island oddly out of step with the ... |
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cena:
465,70 zł |
Cuba's Digital Revolution: Citizen Innovation and State Policy
ISBN: 9781683403517 / Angielski / Miękka / 2022 / 348 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. |
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cena:
120,54 zł |
Cuba: A Global Studies Handbook
ISBN: 9781851099849 / Angielski / Twarda / 2007 / 578 str. Termin realizacji zamówienia: ok. 30 dni roboczych. "Cuba: A Global Studies Handbook" offers a revealing look at a nation that, in its ongoing pursuit of freedom, has been a colonial pawn, a neocolonial paradise for corrupt politicians and dictators, an alluring vacation destination, a defiant Communist holdout and embarrassing thorn in the side of the powerful United States. Drawing heavily on his own research and experiences on the island, the author follows Cuba's political, economic, and sociocultural development from the pre-Columbian period to the present--with an emphasis on the revolutionary period. The book's reference section... "Cuba: A Global Studies Handbook" offers a revealing look at a nation that, in its ongoing pursuit of freedom, has been a colonial pawn, a neocolon... |
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cena:
332,64 zł |
Taliesin Diary: A Year with Frank Lloyd Wright
ISBN: 9780393733808 / Angielski / Twarda / 2012 / 272 str. Termin realizacji zamówienia: ok. 18-20 dni roboczych. Priscilla J. Henken lived at Taliesin with her husband David as part of The Fellowship, the group of acolytes who made Taliesin an architectural colony from the 1930s through the 1950s. Her lively description of day-to-day life on a communal working farm in south central Wisconsin provides unique insights into the world of Wright during the period and will fascinate Wright enthusiasts as well as those with specialized interest in midcentury architecture; social and spiritual movements; and the clash of cultures represented by two socialist, Jewish New Yorkers and the Midwestern farm community...
Priscilla J. Henken lived at Taliesin with her husband David as part of The Fellowship, the group of acolytes who made Taliesin an architectural colon...
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cena:
155,18 zł |
Krieg bis zur Erschöpfung?
ISBN: 9783964881670 / Niemiecki / Miękka / 176 str. Termin realizacji zamówienia: ok. 10-14 dni roboczych. Die Alternative zur politisch-militärischen Blockbildung heißt: Neubegründung der Entspannungspolitik. Nur bei Gewährleistung gemeinsamer Sicherheit können die globalen Probleme des Klimawandels und der ökologischen Transformation bewältigt werden. Die mit der »Zeitenwende« auf den Weg gebrachte Aufrüstung steht dem entgegen.Nicht nur die politischen Systeme der postsowjetischen Gesellschaften des Ostens (Russland, Belarus, Kasachstan u.a.) sind eine Herausforderung für den Westen, auch die rasante wirtschaftliche Entwicklung der Volksrepublik China ist eine Herausforderung für...
Die Alternative zur politisch-militärischen Blockbildung heißt: Neubegründung der Entspannungspolitik. Nur bei Gewährleistung gemeinsamer Sicherhe...
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cena:
68,38 zł |
Cuba's Digital Revolution: Citizen Innovation and State Policy
ISBN: 9781683402022 / Angielski / Twarda / 2021 / 348 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. |
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cena:
578,87 zł |
Did You Hear about the Girl Who . . . ?: Contemporary Legends, Folklore, and Human Sexuality
ISBN: 9780814793220 / Angielski / Twarda / 2001 / 224 str. Termin realizacji zamówienia: ok. 22 dni roboczych. Ever hear the one about the man who wakes up after a chance sexual encounter to discover he's been involuntarily relieved of one of his kidneys? Or the tiny gift-wrapped box from a recently departed lover that reveals a horrible secret? Everyone knows contemporary legends, those barely believable, often lurid, cautionary tales, always told as though they happened to the friend of a friend. Sometimes we pass them on to others unsure of their truthfulness, usually we dismiss them as mere myth. But these far-fetched legends tell us quite a bit about our deepest fears and fantasies. In... Ever hear the one about the man who wakes up after a chance sexual encounter to discover he's been involuntarily relieved of one of his kidneys? Or... |
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cena:
258,07 zł |