Wyniki wyszukiwania:

Customer relationship management (CRM) has gone beyond traditional frameworks and immersed itself in innovative strategies. Customer Relationship Management - Contemporary Concepts and Strategies is a highly influential book. This book examines the dynamics in CRM due to cutting-edge technologies and human-centric approaches that redefine businesses’ engagement with their customers. Moreover, this book offers an all-inclusive view of the current and future topography by investigating the deep impact of emotional intelligence on customer loyalty and coupling the transformative power of AI....

Explores the application of information-intensive technologies that integrate software, hardware, and biology (cyber-physical systems) for effective manufacturing and related industries, focusing on leadership that responds effectively to changing conditions, especially as applied to the COVID-19 pandemic.