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Every worthwhile organization strives continuously to improve. What the authors of this groundbreaking book offer is nothing less than a system for achieving peak performance. As a result of their work with more than 2000 teams, in some 40 countries across the globe, the authors identified the 7 factors that distinguish what they call ’dream teams’ and on that basis they developed the structured approach described in the Handbook. Part I sets out the principles that underlie team performance. Part II shows how to train teams to become more creative. Finally, in Part III, the authors...