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Someone who always believed that the only way to progress in one's career is through hard work, has all his beliefs fall flat on the floor when he sees mediocrity, high class mannerisms and heavy management jargon being rewarded over talent and skill. All of this makes Neil to know or at least pretend to know things like different flavours of coffee, status of the club football league, book rounds of golf at the local resorts and undergo spa treatments, all of which he otherwise wouldn't have opted for. Will he be able to resolve the conundrum of reaching higher echelons of an organization or...

The book is about application of Industrial Engineering techniques in real world problems from a qualified Industrial Engineer, Six Sigma Black Belt and Lead auditor QMS.