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This book describes the Tata group's transformational journey toward business excellence, globalization, and innovation. Tata is one of India's most prominent business groups; it is the largest private-sector employer in both India and the United Kingdom, and owns iconic brands such as Jaguar, Land Rover and Tetley. The book opens the 'black box' of transformation by documenting the sequence of leadership and management interventions that Tata used following the liberalization of the Indian economy in the early 1990s. These initiatives helped Tata transform itself from a $5.8 billion Indian...

Digital intelligence-the ability to understand and use the power of information technology-is becoming critical for organizations and managers to thrive in the global marketplace. The digital revolution is impacting almost every industry, functional area and business process, as Uber and Airbnb show. Success in the digital economy will require leaders and managers to invest in their own digital intelligence and that of their teams to navigate the ongoing transformations. Technical skills and knowledge are important in contemporary dynamic and growing economy, where technology provides a way...