wyszukanych pozycji: 3
The 4 Dimensions of Total Customer Service
ISBN: 9781452516745 / Angielski / Miękka / 2014 / 420 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. This book is about 'Total Customer Service' .It applies to all types of organisations large and small, private or public .It considers the ongoing changing context and circumstances such as technology, social media and remote buying which influence the relationship between the selling organisation and the buying customer .It introduces 'The Customer Service Hallmark', a unique Customer Service Quality Standard and guiding implementation and benchmarking framework. It takes Customer Service beyond 'Have a Nice Day 'and the obvious 'Surface' approaches to Customer Service. It positions... This book is about 'Total Customer Service' .It applies to all types of organisations large and small, private or public .It considers the ongoing ... |
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cena:
123,28 zł |
The 4 Dimensions of Total Customer Service
ISBN: 9781452516769 / Angielski / Twarda / 2014 / 420 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. This book is about 'Total Customer Service' .It applies to all types of organisations large and small, private or public .It considers the ongoing changing context and circumstances such as technology, social media and remote buying which influence the relationship between the selling organisation and the buying customer .It introduces 'The Customer Service Hallmark', a unique Customer Service Quality Standard and guiding implementation and benchmarking framework. It takes Customer Service beyond 'Have a Nice Day 'and the obvious 'Surface' approaches to Customer Service. It positions... This book is about 'Total Customer Service' .It applies to all types of organisations large and small, private or public .It considers the ongoing ... |
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cena:
182,65 zł |
APIL Guide to Catastrophic Injury Claims
ISBN: 9781784734206 / Miękka / 2019 / 608 str. Termin realizacji zamówienia: ok. 8-10 dni roboczych. The APIL Guide to Catastrophic Injury Claims provides a guide to best practice in the complex area of catastrophic injury litigation. The text provides guidance on case management, practical help in dealing with and addressing issues of expert evidence, an in-depth discussion of damages and an analysis of relevant primary source material.
The APIL Guide to Catastrophic Injury Claims provides a guide to best practice in the complex area of catastrophic injury litigation. The text provide...
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cena:
1222,10 zł |