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Smart Work makes the argument that organizational transformational is needed now. When the urgent drives out the important, organizations are trapped in the status quo. When employees are frantically busy with email madness and dysfunctional meetings, there's no time to think. Without reflection, there's no way to create a smart future for the organization. New York Time best-selling author, Steven Stanton describes how organizations become prisoners of their bad habits and how Continuous Improvement programs only provide expensive "better sameness" and unintentionally constrain big change....

Reengineering the Corporation  has swept through corporate America with a force unprecedented in recent years. Hailed by Business Week   as "the best-written, most well-reasoned business book for the managerial masses since In Search of Excellence," the book has appeared on virtually every bestseller list, including a six-month run on The New York Times list. Reengineering has become a part of everyone's business vocabulary. It is undoubtedly the business concept of the nineties.

In The Reengineering Revolution, Michael Hammer and...