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This book is not a book about national policy or legislative initiatives, it's about the management practices and behaviors that need to take place to transform government and strengthen its capacity to serve. These behaviors must begin at the top (Congress and the President) and then cascade to the offices occupied by leaders, managers, and staff members throughout government.
The US federal government is a government for the people. It has earnest intentions and is based on bedrock principles surrounding individual rights and freedoms. It has one of the best governance designs in the...