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"Stephen is the life guru for our times." -Mark Price, MD, Deputy Chairman of the John Lewis Partnership Would you like to have any - or all - of these? Good health? Financial security? Personal, emotional, and sexual gratification? The enjoyment of the happiness and health of the people who are dear to you? An occupation you find absorbing, fascinating, and lucrative? Agreeable leisure-time activities? A faith you find important, whether religious or secular? An overwhelming sense of positivity in yourself? The feeling that you are a good person and that you generate good outcomes for...

A leading expert in the emerging field of 'customer-centricity' shows how it can be used to revolutionise business and personal performance.

Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everything you do.