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Transformational coaching by a person who has personally experienced transformation and has mastered a coaching methodology is a powerful catalyst for holistic change. This book offers a provocative approach and gives HR executives, and other change agents a proven approach for creating transformative change on an individual and collective scale.

Well-researched and well-written, A Lean Guide to Transforming Healthcare demonstrates the application of lean principles to the current healthcare environment. Offering a practical and sound understanding of the concepts and application for lean and the principles of Six Sigma melded with an insider s familiarity with healthcare delivery, the guide is designed for hands-on use. Applied properly, the defined practices will help eliminate the delays, overcrowding, and frustration associated with the existing care delivery system. It will allow clinicians to spend more of their time...