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"No More Lethal Waits" is a concise and compelling step-by-step guide to transform emergency departments in Canada and anywhere patients wait unconscionable times for their needs to be met. Dr. Shawn Whatley - who knows whereof he speaks, having led and participated in radical change to a large emergency department - summarizes the steps as:
1. Revamp Triage.
2. Close the Waiting Room.
3. Redefine Nurse-to-Patient Ratios.
4. Use Chairs and Exam Tables, Not Stretchers.
5. Change Scheduling to Meet Patient Needs More Efficiently.
6. Give MDs Responsibility for Flow and...