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With an emphasis on practical application, this lively and accessible guide will help nurses to hone and develop their communication skills. Full of examples from both a patient and a nurse perspective, the book covers: Barriers to communication Communication in teams The patient's perspective Making good use of email and phone Managing difficult conversations How good communication underpins the essence of care Examples of both good and poor practice, taken from the real-life experiences of the authors, are included to encourage reflection and...

Studying for a Foundation Degree in Health is designed to provide clear, relevant knowledge and to support appropriate skills development amongst students enrolled on foundation degree and equivalent level courses, in health and social care. Combining academic study skills, work-based learning skills and practice-focused content in one volume, this is the first textbook to focus specifically on the Band 4 role of associate and assistant practitioner within the health sector.

Features include:

- 13 chapters that cover the core topics students will be expected to demonstrate...

Studying for a Foundation Degree in Health is designed to provide clear, relevant knowledge and to support appropriate skills development amongst students enrolled on foundation degree and equivalent level courses, in health and social care. Combining academic study skills, work-based learning skills and practice-focused content in one volume, this is the first textbook to focus specifically on the Band 4 role of associate and assistant practitioner within the health sector.

Features include:

- 13 chapters that cover the core topics students will be expected to demonstrate...