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Most professional trainers nowadays have some understanding of Neuro Linguistic Programming. They probably know that people take in information about the world through a 'preferred representational channel' and that we communicate better with people if we use their preferred channel - visual, auditory or kinaesthetic. Sally Dimmick’s book goes further. It shows how NLP principles can be applied to every aspect of training and which particular aids and methods are the most suitable for each channel. The first part of the text outlines the main concepts of NLP and explains how to identify...