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With the shift from 'human resources' to 'human capital management' (HCM), public agencies are striving to strategically manage their workforces. This book moves far beyond describing best practices and offers the context in which practices have been implemented. It covers core topics of personnel courses including hiring, training, and more.

This text on representive bureaucracy covers topics such as: bureaucracy as a representative institution; bureaucratic power and the dilemma of administrative responsibility; and representative bureaucracy and the potential for reconciling bureaucracy and democracy.

This text on representive bureaucracy covers topics such as: bureaucracy as a representative institution; bureaucratic power and the dilemma of administrative responsibility; and representative bureaucracy and the potential for reconciling bureaucracy and democracy.