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Provides answers to key questions affecting the future of electronic data interchange (EDI) and its impact on the business community as a whole. This evolving technology is cheaper than fax, easier to use than electronic bulletin boards and faster than the postal services. It contains practical information and alerts the reader to the level and types of controls necessary to protect data handled through the EDI system interface.

This concise guidebook offers a process for understanding training needs for any audience by outlining the needs assessment process for you, step-by-step.