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The enormous scope of the Internet can lead us to assume that as the online community grows, our world grows smaller and more cosmopolitan. In Digital Cosmopolitans, Ethan Zuckerman explains why the technological ability to communicate with someone does not guarantee human interaction or the healthy exchange of information and ideas. Combining the latest psychological and sociological research with current trends both online and off, Digital Cosmopolitans highlights the challenges we face and the headway being made in creating a world that is truly connected.

Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process

Examples and lessons from some of the world's most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum

-The successful resume is different. It's no longer enough to tell what you've done. You've got to show that you can do what a specific employer wants done. But can you really get a potential employer to help you write your resume? Sure you can. The Guide shows how.

-Ads and postings are different. Waiting for the right job listing is like waiting to win the lottery. But can you find the...

Covers the key areas of international marketing and distribution, logistics, import/export compliance and government regulations

Examples and lessons from some of the world's most successful businesses, including Nortel Networks, Terranova Forest Products and Ampro Electronics, and ideas from the smartest thinkers, including Adrian Wooldridge, Christopher Bartlett, Sumantra Ghoshal and John Micklethwait.

Includes a glossary of key concepts and a comprehensive resources guide

Covers the key areas of supply chain management from inventory management and logistics to just-in-time manufacturing and just-in-time shipping.

Examples and lessons from some of the world's most successful businesses, including Compaq, Fujitsu and Staples, and ideas from the smartest thinkers, including David Bowersox, John Mentzer, David Closs and Clifford Lynch.

Includes a glossary of key concepts and a comprehensive resources guide

The Potato tells the story of how a humble vegetable, once regarded as trash food, had as revolutionary an impact on Western history as the railroad or the automobile. Using Ireland, England, France, and the United States as examples, Larry Zuckerman shows how daily life from the 1770s until World War I would have been unrecognizable-perhaps impossible-without the potato, which functioned as fast food, famine insurance, fuel and labor saver, budget stretcher, and bank loan, as well as delicacy. Drawing on personal diaries, contemporaneous newspaper accounts, and other primary...