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This study investigates the extent to which personal welfare state experiences affect general political orientations and attitudes. What are the political effects when a person is discontent with some aspect of, say, the particular health services or the public kindergartens that she has been in personal contact with? Do they lose faith in the welfare state or in leftist ideas about large-scale state intervention in society? Do they take their negative experiences as a sign that the political system and its politicians are not functioning satisfactorily? Will their inclination to support the...

A pioneering investigation into the foundations of personal political attitudes as affected by direct experiences with state provision of services.

Staffan Kumlin and Isabelle Stadelmann-Steffen bring together political scientists and sociologists from different and frequently separated research communities to examine policy feedback in European welfare states. In doing so, they offer a rich menu of different methodological approaches. The book demonstrates how long-term policy legacies and short-term policy change affect the public, but also shows that such processes are contingent on individual characteristics and political context.