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Focuses on the thinking and attitudes required to remain knowledgeable, competitive and high performing. This book includes topics, such as having a winning strategy, improving collaboration and teamwork, creating a smarter business, competitive intelligence, protecting intellectual property, increasing customer loyalty, and more.

Create your own training miracles

Discover training techniques that produce extraordinary results--training miracles With the right tools and training, everyone has the ability to learn. And to be a successful trainer, you yourself need to continue learning. Explore emerging trAnds in training such as globalization, competency-based training, and high-tech delivery of training.

Each chapter introduces you to a different training method, and opens with a story to actually demonstrate how the technique works.

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• Getting Training...