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Many counties in Kenya had adequate revenue based in financing the current services, but collection levels were often low. Improvement of revenue collection in Kenyan counties is the key to meet their mandate to offer quality and timely service delivery to the residents. The study was guided by specific objectives such as the Information Communication Technology policies, Employee's perception and financial allocation on revenue collection. The theories which were used to support the study were Unified Theory of Acceptance and use of Technology, Technology, Organization and Environment (TOE)...