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Tragically, some older people are abused in the very places where they should hope to find 'care'. This work contains perhaps the best analysis of the state of knowledge of this abuse at the time of writing, ten years ago. The problems they describe still exist, and the analysis remains relevant.

This text sets residential life and work in the context of wider social systems, focusing on the function homes serve in looking after young people and adults who would struggle to live elsewhere. Roger Clough highlights what residential workers need to know and do in order that, together with residents, they organise systems and lifestyle to provide the best service. Good residential practice develops from theory and understanding: of people, structures, residential practice, research methods and findings, organisational and management theory, and, critically, ethics and values.

This book examines the processes by which older people make housing decisions and the impact such decisions have on the construction of their lives. Evidence is included from a major three-year research study, where older people told stories of their lives. The authors argue that housing decisions are not necessarily the result of rational, analytical and objective thinking. The contribution of other ways of decision-making is often hidden, as when people think intuitively, act impulsively, or for essentially emotional reasons.