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A field-guide to understanding "what makes people tick", How People Work offers a unique insight into the drivers of workplace behaviour and performance. Managers will find people-management easier after reading it, and people will find excellence easier to achieve after implementing it.

This book presents an accessible yet rigorous examination of the concept of organizational climate. Practical case studies illustrate the causes and consequences of various climate factors. It includes 'how to' suggestions for improvements, providing the reader with a cost-effective way of conducting their own assessments. This book examines the concept of organizational climate ('what it feels like to work here') in a readable and accessible way without sacrificing academic rigour. It makes practical suggestions for how improvements can be made - to everyone's benefit. Building on current...