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How did the federal government change from the weak apparatus of the antebellum period to the large, administrative state of the Progressive Era? To Enlarge the Machinery of Government explores the daily proceedings of the U.S. House and Senate from 1858 to 1891 to find answers to this question.

Through close readings of debates centered around sponsorship, supervision, and standardization recorded in the Congressional Globe and Congressional Record during this period, Williamjames Hull Hoffer traces a critical shift in ideas that ultimately ushered in...

The distillation of four decades of stellar writing, Hoffer's book is a wise and illuminating meditation on the key concepts, history, evolution, and...

"If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry."

--Gerard Arpey, CEO, American Airlines

"Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times."

--Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program

In an industry with losses in the billions, Southwest Airlines has an unbroken string of 31...

The suspected conspiracy in New York prompted one of the most extensive slave trials in colonial history and some of the most grisly punishments ever meted out to individuals. Peter Hoffer now retells the dramatic...

Burr was finally arrested as a threat to national security, under suspicion of fomenting insurrection against the young republic, and then held without bail for months. His trial, witnessing the unfortunate intrusion of partisan politics and personal animosity into...

The Brave New World covers the span of early American history, from 30,000 years before Europeans ever landed on North American shores to creation of the new nation. With its exploration of the places and peoples of early America, this comprehensive, lively narrative brings together the most recent scholarship on the colonial and revolutionary eras, Native Americans, slavery, politics, war, and the daily lives of ordinary people. The revised, enlarged edition includes a new chapter carrying the story through the American Revolution, the War for Independence, and the creation of the...

Whether from customers, supply-chain partners, policymakers, or regulators, organizations in virtually every industry are facing calls to do more with less. They are feeling compelled to provide higher-quality outcomes, more rapidly, at a lower cost.

This book offers a road-tested approach for delivering these outcomes through positive organizational change. Its message comes just in time, for too many companies have gone the way of low-road strategies, such as cutting pay and perks, and working harder not smarter. Drawing on her path-breaking research, Jody Hoffer Gittell reveals...

How do we know what happened in the past? We cannot go back, and no amount of historical data can enable us to understand with absolute certainty what life was like -then.- It is easy to demolish the very idea of historical knowing, but it is impossible to demolish the importance of historical knowing. In an age of cable television pundits and anonymous bloggers dueling over history, the value of owning history increases at the same time as our confidence in history as a way of knowing crumbles. Historical knowledge thus presents a paradox -- the more it is required, the less reliable it...

-A learned, lively, and witty review of the history of historical writing... A deeply insightful analysis of the never-ending challenge that historians face in getting their story right.- - Richard R. Beeman, John Welsh Centennial Professor of History Emeritus, University of Pennsylvania

-I cannot imagine a reader of this book who will not learn from it and be provoked to a new level of thoughtfulness by it.- - Michael Zuckerman, University of Pennsylvania

-Students and general readers will find no more engaging guide to the value and distinctiveness of what historians do.- -...