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Electronic inspection copies are available for instructors

In this lively and entertaining book, Robin Wensley guides the reader through the basic analytical approaches to decision making required for more effective management practice.

Packed with diagrams, anecdotes and examples which bring the book to life, Effective Management in Practice:

- clearly presents a wide range of management tools, techniques and theoretical insights in just the right amount of depth for current and future managers

- illustrates the need for a balanced approach, emphasizing the...

Electronic inspection copies are available for instructors

In this lively and entertaining book, Robin Wensley guides the reader through the basic analytical approaches to decision making required for more effective management practice.

Packed with diagrams, anecdotes and examples which bring the book to life, Effective Management in Practice:

- clearly presents a wide range of management tools, techniques and theoretical insights in just the right amount of depth for current and future managers

- illustrates the need for a balanced approach, emphasizing the...

The Handbook of Marketing presents a major retrospective and prospective overview of the field of marketing, and provides a landmark reference at a time when many of the traditional boundaries and domains within the marketing discipline have been subject to change.

The Handbook frames, assesses and synthesizes the work in the field and helps to define and shape its current and future development. It includes contributions from leading scholars in the field, and the input of an international and extremely distinguished advisory board of marketing academics.

The Handbook of Marketing will...

'The Handbook of Marketing is differentOC that Barton Weitz and Robin Wensley are its editors should suggest something out of the ordinary. A glance at the contributors (e.g., Wilkie. Webster, Day, Shocker, Keller, Hauser, Winer, Stewart. Parasuraman. Zeithaml) puts the matter to rest.

- Journal of Marketing

The book fills a major void in the marketing literature on marketing management and will serve the discipline for many years to come'

- Journal of Marketing Research

'This text achieves the rare goal of covering marketing clearly and deeply, with no unnecessary examples or...