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For the first time in history, four distinct and very different generations are working together. Generational conflict is one of the last bastions of acceptable discrimination in today's workplace. Each generation has different beliefs, expectations, values, learning styles, and desires. These result in a strong tendency for them to adopt different work habits. Managing employees of several generations is not an easy task, but it is the reality of the business world today. The creation of a culture and coordinating programs that foster communication and collaboration between all of the...

In watching NBC's "The Office," one can reflect on the common office-place interplay and recall their own, similar situations in their own work environments. How many times has a worker "goofed off" when the boss is out of the office, or played a potentially damaging "prank" on a co-worker? Herein lies the inspiration for this book. "The Office: An American Workplace" (as the pilot episode was originally titled) is a humorous and sometimes entirely too accurate portrayal of the American Workplace, and therein an ideal demonstration of many topics that are taught in today's business schools....