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Using clear, approachable examples, Universal and Accessible Design for Products, Services, and Processes defines and differentiates accessible versus universal design, and explores their relationship in a broad societal and global context. It focuses on accessible design, including legal mandates, and guidelines from U.S. regulatory and resource agencies. Providing strategies, examples, and applications, it presents universal design principles; explores the expanding conceptualization of universal design; and discusses future directions. After reading this book, readers will be able to apply...