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A ninth-grade dropout with two failed marriages and a mind-numbing alcohol addiction, Richard G. Tripp found himself out of work and on the streets in 1989, eating out of dumpsters and living under a plastic tarp by the Missouri River. No one would have expected this defeated and helpless "ship without a rudder" to transform himself into a nationally known crusader for America's poor and homeless.

But that's just what Tripp did. He put his life on the line to expose the shocking reality of homeless shelters, fight the unthinkable abuses and needless deaths he witnessed firsthand, and make...

Since the earliest days of the computer industry, managing a software project has been a complex and demanding activity. While the technical content of software products and the technical methods used to build them have changed over time, the fundamental issues that determine the success or failure of software projects have remain fairly constant. That is, the same fundamental management mistakes continue to be made. To cite a few examples; requirements are unclear at the beginning of projects and are not managed during the project, the product is not tested adequately, schedules are...