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Walt Whitman - American Writers 9 was first published in 1961. Minnesota Archive Editions uses digital technology to make long-unavailable books once again accessible, and are published unaltered from the original University of Minnesota Press editions.

How do you, as a busy security executive or manager, stay current with evolving issues, familiarize yourself with the successful practices of your peers, and transfer this information to build a knowledgeable, skilled workforce the times now demand? With Security Leader Insights for Risk Management, a collection of timeless leadership best practices featuring insights from some of the nation's most successful security practitioners, you can. This book can be used as a quick and effective resource to bring your security staff up to speed on security's role in risk management. Instead...

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The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience--every time.

In this economic climate, the customer service experience is more critical than ever. Most leading service firms advocate the TLC mantra: Think Like a Customer. That's a good practice, but first you have to understand what your customer is thinking and feeling. Today's business leaders...

"One man's terrorist is another man's freedom fighter." In the dark days following 9/11, this aphorism fell out of favor, but it was once espoused by a US senator in support of violence that cost two thousand people their lives in a country the size of Maryland.

Deployed to a US Navy base in Northern Ireland, Richard Chase watches as arms, ammunition, and explosives purchased with money from Irish Americans flow into Northern Ireland for use against the United States' British allies. IEDs, car bombs, kidnappings, and shootings are daily events, as is collateral damage to US military...

-Since the earliest days, - writes Richard Chase in this classic study, -the American novel, in its most original and characteristic form, has worked out its destiny and defined itself by incorporating an element of romance.- In his detailed study of works by Charles Brockden Brown, James Fenimore Cooper, Nathaniel Hawthorne, Herman Melville, Mark Twain, Henry James, Frank Norris, George Washington Cable, William Dean Howells, F. Scott Fitzgerald, and William Faulkner, Chase identifies and traces this tradition through two centuries of American literature.

The best novelists, he...

The fourth edition of Operations and Supply Chain Management: The Core focuses on the important -core- concepts in the dynamic field of operations. Just as lava flows from the core of the earth, operations and supply chain management is the core of business. Material must flow through supply chain processes to create cash output and input. This new edition has an increased focus on supply chain analytics involving the analysis of data to better solve business problems.

Connect is the only integrated learning system that empowers students by continuously adapting to deliver...