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For many organizations, doing "business as usual" in a world full of rapidly shifting pressures and opportunities is a limiting strategy. The combined demands on productivity, quality, flexibility, innovation, sustainability and healthy work continue to drive the search for innovation in the workplace. More than just process innovation or better use of technology, the Socio-Technical Systems design approach has a rich history of creating human centered and high performance alternatives to the classical Tayloristic bureaucracy still found in many of our organizations. In the past 70 years...