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Decision makers in business and government are more reliant than ever on measurements, such as business performance indicators, bond ratings, Six-Sigma indicators, stock ratings, opinion polls, and market research. Yet many popular statistical and business books and courses relating to measurement are based on flawed principles, leading managers to the wrong conclusions--and ultimately, the wrong decisions. "misLeading Indicators: How to Reliably Measure Your Business" provides something unique and invaluable: trustworthy tools for judging measurements.

Each chapter illustrates the four...

In every hospital emergency department there is aroom reserved for trauma. It is a place where life and death are separated by the thinnest of margins. A place where some families celebrate the most improbable of victories while others face the most devastating of losses. A place where what matters the most in this life is revealed.

Trauma Room Two is just such a place.

In this collection of short stories, Dr. Green takes the reader inside the hidden emotional landscape of emergency medicine. Based on fifteen years of experience as an ER physician, he reveals the...

Enterprise Risk Management: A Common Framework for the Entire Organization discusses the many types of risks all businesses face. It reviews various categories of risk, including financial, cyber, health, safety and environmental, brand, supply chain, political, and strategic risks and many others. It provides a common framework and terminology for managing these risks to build an effective enterprise risk management system. This enables companies to prevent major risk events, detect them when they happen, and to respond quickly, appropriately, and resiliently. The book solves the...

The work of the Latin writers of Scotland has suffered a neglect which its variety, copiousness, and intrinsic interest do not deserve. Their importance, and the importance of Latin as a literary language, is beginning to be recognized by scholars. Researchers from the universities of Glasgow and St. Andrews have now prepared the first-ever bibliography of Scottish Latin in print - unique both in its focus on the many works written in Latin and in the way in which Scottish writers are specifically targeted. Covering the years c. 1480-1700, this new reference tool carefully catalogues the...