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wyszukanych pozycji: 22
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I Want to Complain: An Alternative Guide to Customer Service
ISBN: 9781463734749 / Angielski / Miękka / 2011 / 82 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) Have you got something to complain about? Have you been short changed? Have you complained and got nothing but hollow apologies? Are you due compensation? Then this book could help. Instead of writing letters using red biro and block capitals, underlining every other word, swearing at inappropriate places and writing key words twice as big, follow the 'I want to complain' philosophy and make your letters entertaining; make the person dealing with your complaint want to help you instead of shoving your letter under the pile of others they have to deal with that day and getting to it 'later'....
Have you got something to complain about? Have you been short changed? Have you complained and got nothing but hollow apologies? Are you due compensat...
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cena:
36,95 zł |
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I want to complain: an alternative guide to customer service
ISBN: 9781467906098 / Angielski / Miękka / 2011 / 98 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) |
cena:
32,45 zł |
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Spiderella and the Pantomime Villain Academy
ISBN: 9781720562184 / Angielski / Miękka / 2018 / 72 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) |
cena:
24,97 zł |
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The Death of the Warrington Theatre Group
ISBN: 9781482689822 / Angielski / Miękka / 2013 / 68 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) |
cena:
46,37 zł |
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Newcastle United's Worst Ever Players (Volume 2)
ISBN: 9781977670946 / Angielski / Miękka / 2017 / 130 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) |
cena:
37,09 zł |
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Newcastle United's Greatest Ever Games
ISBN: 9781517580995 / Angielski / Miękka / 2015 / 160 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) If you've supported Newcastle United long enough you will have experienced every single emotion that it is possible for a human being to feel. You'll know how it feels to win 8-0 despite being bottom of the league and you'll know the delight of winning a game at Highbury, outplaying the opposition in the process. However, you'll also know the desolation of losing 7-3 with a team of 11 supposed internationals, the pain that is seeing Frank Pingel introduced as a second half substitute because he is better than what's already out there and you'll wince at the names of Graeme Fenton and Ronnie...
If you've supported Newcastle United long enough you will have experienced every single emotion that it is possible for a human being to feel. You'll ...
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cena:
37,09 zł |
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The Premier League's Worst Ever Players
ISBN: 9781496080424 / Angielski / Miękka / 2014 / 166 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) Did Francis Jeffers ever keep you awake at night? Did you slap yourself in the face each time you witnessed an Eric Djemba-Djemba attack-splitting pass? Did Titus Bramble cause you to eat your match programme in frustration? Then this is the book you've been waiting for. Relive all your least favourite Premier League moments by taking a journey back through the maze of frustration, disillusionment and failure that is the Premier League's worst ever players. Grimace, wince and sob as you take a trip down the derelict end of memory lane, through a history of the Premier League's most inept,...
Did Francis Jeffers ever keep you awake at night? Did you slap yourself in the face each time you witnessed an Eric Djemba-Djemba attack-splitting pas...
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cena:
46,37 zł |
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Newcastle United's Worst Ever Players
ISBN: 9781480157606 / Angielski / Miękka / 2012 / 114 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) Did Wayne Fereday ruin your life? Was Silvio Maric directly responsible for your high dentist bills due to the constant gnashing and grinding of your molars? Did Billy Askew's hair give you nightmares or did the merest mention of Alain Boumsong's name have the same effect as the aftermath of a Vindaloo? Then this is the book you've been waiting for. Relive all your least favourite Newcastle United moments by taking a journey back through the labyrinth of frustration, disillusionment and failure that is Newcastle United's worst ever players. Grimace, cringe and wince as you take a trip down...
Did Wayne Fereday ruin your life? Was Silvio Maric directly responsible for your high dentist bills due to the constant gnashing and grinding of your ...
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cena:
37,22 zł |
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King Arthur and the Knights of the Pantomime Table: A traditional pantomime
ISBN: 9781481861199 / Angielski / Miękka / 2013 / 84 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) |
cena:
37,04 zł |
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Raven about Poe
ISBN: 9781548225087 / Angielski / Miękka / 2017 / 62 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) |
cena:
27,80 zł |
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The RAG diet: lose weight without dieting
ISBN: 9781542485449 / Angielski / Miękka / 2017 / 68 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) |
cena:
27,80 zł |
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The Worst Pop Lyrics in the World Ever
ISBN: 9781530279180 / Angielski / Miękka / 2016 / 140 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) Have you ever heard a song on the radio and thought, 'did they say what I thought they just said' and then realised that they did and thought, 'I can do better than that'? Then this is the book for you. We might not be able to stop banal, idiotic and nonsensical lyrics being written and hidden under lovely melodies but we can point them out, laugh at them and have a good moan about how much money they've made for the lazy writer. So come with me now on a journey through the most cringeworthy, pointless and frankly wierd lyrics and couplets ever unleashed on the music buying public from the...
Have you ever heard a song on the radio and thought, 'did they say what I thought they just said' and then realised that they did and thought, 'I can ...
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cena:
46,37 zł |
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I WANT TO COMPLAIN! : an Alternative Guide to Customer Service
ISBN: 9781447852308 / Angielski / Miękka / 2011 / 92 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) Have you got something to complain about? Have you been short changed? Have you complained and got nothing but hollow apologies? Are you due compensation? Then this book could help. With eight years experience in a customer management role for a multi-national retailer, Peter realised that it was the light-hearted, entertaining letters that received the most satisfactory resolutions. 'I want to complain' explains exactly what life is like on the other end of the call-centre telephone. The second section of the book contains a collection of genuine complaint letters along with their replies so...
Have you got something to complain about? Have you been short changed? Have you complained and got nothing but hollow apologies? Are you due compensat...
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cena:
40,93 zł |
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Playground Games: an alternative guide to the games we played as children
ISBN: 9781548020125 / Angielski / Miękka / 2017 / 202 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) |
cena:
43,40 zł |
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The Angel Wars: Part 1: Joed's Babies
ISBN: 9781548018771 / Angielski / Miękka / 2017 / 128 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) |
cena:
32,26 zł |
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Pretentious Pop Lyrics
ISBN: 9781081320799 / Angielski / Miękka / 2019 / 82 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) |
cena:
27,80 zł |
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Paranopoly
ISBN: 9781503264540 / Angielski / Miękka / 2014 / 156 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) Do you believe in fate? Do you believe that your life is mapped out for you? What if your fate was actually determined by something small - something like, what counter you used in a game of monopoly? That certainly seems the case for Troy Thompson, a former F1 driver who now drives Taxis (because he missed the high speeds and risk taking) and used to be the little pewter car when he played Monopoly with five others back at the Silver Sands Caravan Park in Whitley Bay, in 1985. Now, twenty-five years later, the six friends are drawn back to the camp by something - something ethereal,...
Do you believe in fate? Do you believe that your life is mapped out for you? What if your fate was actually determined by something small - something ...
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cena:
37,09 zł |
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Portable sunshine: an alternative guide to stress management
ISBN: 9781493661541 / Angielski / Miękka / 2013 / 84 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) Total Sense Therapy is not only an ideal at-home, self-administered form of relaxation therapy but also allows you to take that relaxed state of mind with you during the day - a concept known as 'portable sunshine'. When used at home or when you're out and about, Total Sense Therapy can help to decrease stress levels, decrease muscle tension and lower blood pressure among many other potential health benefits. Total Sense Therapy can be practiced in your own home so there is no need to travel to a clinic or similar to enjoy the benefits. It can be undertaken at your leisure and is fully...
Total Sense Therapy is not only an ideal at-home, self-administered form of relaxation therapy but also allows you to take that relaxed state of mind ...
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cena:
37,22 zł |
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No more stress: the new technique to manage stress anywhere
ISBN: 9781502720047 / Angielski / Miękka / 2014 / 84 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) We all face many types of daily stress, anxieties and related conditions such as insomnia and headaches. Left unmanaged and untreated, stress can lead to strokes, high blood pressure, depression, diabetes and cardio-vascular problems. Total Sense Therapy, through the concept of 'Portable Sunshine' has been developed as an at-home, non-medicinal and customisable stress management therapy which can help you to manage stress and its related conditions throughout the day, wherever you are and whenever it is needed. The book, 'No more stress' explains all you need to know about stress. Learning...
We all face many types of daily stress, anxieties and related conditions such as insomnia and headaches. Left unmanaged and untreated, stress can lead...
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cena:
27,80 zł |
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Diets Don't Work: An Alternative Guide To Weight Loss
ISBN: 9781471089640 / Angielski / Miękka / 2012 / 66 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) Have you tried every possible diet and had no success? Have you managed to lose weight and then put it all back on again? Are you sick of fad diets that feel like nothing but hard work? Then you need 'Diets Don't Work: an alternative guide to weight loss' which outlines the simple yet effective 'I'm not on a diet - diet'. Sports Therapist Peter Nuttall B.Sc. explains what food is, why you need it and how your body uses it so you'll have a full understanding of how to change your lifestyle and eating habits to lose weight without compromising on the foods you enjoy. "A diet is a regime, a...
Have you tried every possible diet and had no success? Have you managed to lose weight and then put it all back on again? Are you sick of fad diets th...
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cena:
36,49 zł |
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