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Conventional methods and models for spatial data analysis are based on 'hard' (quantitative, cardinally-measured) information. Approaches such as location-allocation models, optimization models, entropy models, spatial assignment models and regional growth models all re flect the past trend to cast complex and multidimensional spatial interaction patterns in the framework of a cardinal metric system. In recent years, significant progress has been made in the analysis of 'soft', qualitative or categoricaily-measured data. In the fields of both parametric and non-parametric statistics and...

Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the...