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Good IT is simply good business. But managing IT infrastructure has always been challenging. Virtualization and cloud computing make this even more difficult. In their daily work marketing HP Operations Center (formerly OpenView Operations), authors Peter Spielvogel, John Haworth, and Sonja Hickey frequently encounter organizations struggling with these issues. They have come to realize that IT professionals want simple actionable ideas that will deliver gains in availability, performance, and efficiency. #IT OPERATIONS MANAGEMENT tweet Book01 was written with that...